Skip to main content
Koodo Community
Solved

SIM card is not recognized

  • December 30, 2021
  • 6 replies
  • 358 views

I temporary removed my SIM card while traveling, but now when I put it back it still says No SIM. Another SIM card works fine with my phone, Samsung S20 FE 5G. Do I need a SIM card replacement? How do I get one?

Best answer by MilkyWay

markmv wrote:

Post paid

Yep, sounds like a defective SIM card to me. You may want to go to your nearest Koodo store to replace it upon your return to Canada. 

View original
Did this help you find an answer to your question?
This topic has been closed for comments

6 replies

Forum|alt.badge.img+4
  • Mobile Master
  • 29100 replies
  • December 30, 2021

Try your sim card in another working phone to see if it works 


  • Author
  • Connector
  • 3 replies
  • December 30, 2021

Tried that - it didn't work.


Forum|alt.badge.img+4
  • Mobile Master
  • 29100 replies
  • December 30, 2021

Sounds like a defective sim card. 

Are you prepaid or post paid? 


  • Author
  • Connector
  • 3 replies
  • December 30, 2021

Post paid


Forum|alt.badge.img+4
  • Mobile Master
  • 6176 replies
  • Answer
  • December 30, 2021
markmv wrote:

Post paid

Yep, sounds like a defective SIM card to me. You may want to go to your nearest Koodo store to replace it upon your return to Canada. 


  • Author
  • Connector
  • 3 replies
  • December 30, 2021

Ok, thanks