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SIM card is not recognized

4 years ago
December 30, 2021
6 replies
473 views

markmv
Connector

I temporary removed my SIM card while traveling, but now when I put it back it still says No SIM. Another SIM card works fine with my phone, Samsung S20 FE 5G. Do I need a SIM card replacement? How do I get one?

Best answer by MilkyWay

Post paid

Yep, sounds like a defective SIM card to me. You may want to go to your nearest Koodo store to replace it upon your return to Canada.

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+4

Dennis
Mobile Master
4 years ago
December 30, 2021

Try your sim card in another working phone to see if it works

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949

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markmv
Author
Connector
4 years ago
December 30, 2021

Tried that - it didn't work.

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+4

Dennis
Mobile Master
4 years ago
December 30, 2021

Sounds like a defective sim card.

Are you prepaid or post paid?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949