Its impossible to talk to a human with koodo, i just opened my account today and this is beyond frustrating, i am ready to cancel it, but I cant even talk to someone to cancel my account.
Question
schedule call back not working, impossible to talk to a human
Hi there,
What did you need to speak to a rep for regarding the new account? Maybe we can help you here instead.
If you really would just just like to cancel the account, we can let you know how to get in contact with a rep using Koodo assist.
nevermind, after several attempts, the schedule call back stopped dropping.. I would receive the automated voice asking to say “AGENT” or press “1”, both continuously failed i.e. drop the call before transferring to a an agent.
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