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Question

Rogers-to-Koodo transfer cancelled after accidentally deleting Rogers eSIM

  • September 24, 2026
  • 1 reply
  • 12 views

My Rogers-to-Koodo transfer was cancelled after I accidentally deleted my Rogers eSIM. Rogers has agreed to manually approve the transfer once Koodo sends a new request.

I can’t reach a Koodo agent, and a callback won’t work because calls to my number go straight to voicemail. Can someone help restart the transfer and arrange a working temporary line for the callback, or another way to speak with support?

1 reply

  • Author
  • Beginner
  • September 24, 2026

I can’t even access my Koodo account now. It keeps showing an error even though I’ve reset my password five times. I can’t get help through Koodo Assist either because it just keeps asking the same question over and over again.