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Question

roaming charges- never left Canada

  • October 8, 2026
  • 1 reply
  • 8 views

I got a notification my phone was roaming even though I was on Vancouver island. Please reimburse me for the roaming fees please

1 reply

Mayumi
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  • Mobile Master
  • October 8, 2026

Do you see the charge on your bill or just a notification?

If you see the charge, you can request " review the charge" through your self serve.

Log into your self serve > billing > support > " ask us to review a charge". They will response to you.