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Recover voicemail after switching carriers

  • October 15, 2023
  • 4 replies
  • 254 views

Hi, I switched from koodo to telus a couple months ago and didn’t realize that my voicemail didn’t switch over, is there a way to recover it? It meant a lot to me

Best answer by Dinh

Hi

Once you switched a carrier, your voicemail was reset. Old voicemail would be lost by now.

This topic has been closed for replies.

4 replies

Dinh
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  • Mobile Master
  • Answer
  • October 15, 2023

Hi

Once you switched a carrier, your voicemail was reset. Old voicemail would be lost by now.


  • Author
  • Beginner
  • October 15, 2023

Even when switching from koodo to telus? And it’s not stored anywhere? That’s so disappointing


Dinh
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  • Mobile Master
  • October 15, 2023

Even when switching from koodo to telus? And it’s not stored anywhere? That’s so disappointing

Telus and Koodo belong to the same company but their accounts are independently controlled. A move from one to anther is considered a normal carrier switch.


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  • Mobile Master
  • October 16, 2023

It would be highly unlikely if you switched out recently.  Even more unlikely if it was a couple of months ago (assuming under 90 days). As voicemails are only saved for 10 days normally for existing customers

https://www.koodomobile.com/en/help/voicemail