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Receiving voicemails from a blocked phone number

  • August 26, 2024
  • 3 replies
  • 268 views

I have been receiving voicemail messages from a phone number I’ve already blocked. They continue to call me every day and I’ve not been able to find a solution to block their voicemails. Can you please let me know if there is a solution to this? 

Best answer by Georgia Koodo

Hi @pablodunky, blocking the number in your phone settings will not block the number from being able to leave voicemail messages.

You can try activating the Call Control option and adding the number in question to the Blocked Callers list. Callers in your Blocked Callers list won’t have their calls completed and will get a standard Call Control message.

You can find out more about the Call Control option on our website here https://www.koodomobile.com/en/help/call-control

 

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3 replies

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  • Mobile Master
  • August 26, 2024

If you think this is a robo call then you can go Into your self serve and turn on Call Control

https://www.koodomobile.com/help/call-control

But if they are human then it's unavoidable. Just hope they get bored and stop or you can change your number 


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  • Mobile Master
  • August 26, 2024

Unfortunately, there is no way to stop them from leaving you a voicemail even though you already blocked their number.


Georgia Koodo
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  • Official Rep
  • Answer
  • August 27, 2024

Hi @pablodunky, blocking the number in your phone settings will not block the number from being able to leave voicemail messages.

You can try activating the Call Control option and adding the number in question to the Blocked Callers list. Callers in your Blocked Callers list won’t have their calls completed and will get a standard Call Control message.

You can find out more about the Call Control option on our website here https://www.koodomobile.com/en/help/call-control