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Question

RCS Chats Aren't Available for thjs Device


RCS Chats aren't working on my S20 Note Ultra

 

When I check through settings in thr Google Messages app there is a message “RCS Chats Aren't Available for this device, No compatible sim card detected.

 

 

Did this help you find an answer to your question?

6 replies

Flo Koodo
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  • Official Rep
  • 5972 replies
  • April 1, 2025

Hi ​@Tw1tch_Shire 

There was a discussion about this recently here 

 

Can you please try the suggestions mentioned there and let us know if that helps?


  • Author
  • Beginner
  • 2 replies
  • April 2, 2025

I tried both suggestions below before loating this, which is why posted in the first place. Any more suggestions other than the below?

 

1. Making sure the app is up to date, this can be done through the google play store.

2.Simply restarting the device, sounds silly but tends to fix a lot of problems.

​​​​​​​3.Try to clear the cache and data of the google messages app through your phone settings, restart the phone, and see if it persists. (This is the most likely to help)

4.Attempt to reset your network settings and see if the issue persists. Note: if you try this saved devices such as Bluetooth and WIFI passwords tend to reset and you may have to add them again.

 

Airplane Mode On
    Long press on messages to bring up menu
    Select the little "i" in the upper corner
    "Force Stop" the app (located at the very bottom of screen)
    Now press on Storage
    Clear Cache and Clear Data (located at the very bottom) Don't worry it won't delete your conversations.
    Restart phone and turn off airplane mode
 


Flo Koodo
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  • Official Rep
  • 5972 replies
  • April 2, 2025

@Tw1tch_Shire 

Did it work for you before, on your S20 Note Ultra?


  • Author
  • Beginner
  • 2 replies
  • April 2, 2025

I believe so. I had the S20FE


Georgia Koodo
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Has it ever worked on your current phone, the S20 Note Ultra? We checked and RCS is active and enabled for your number, the phone is eligible as well. Are you using the Google Messages app, is it set as the default messaging app on your phone? 


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  • Mobile Master
  • 29097 replies
  • April 3, 2025

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