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Question

Puk needed

  • June 23, 2026
  • 4 replies
  • 0 views

I am locked out of my phone and my Puk. Pls advise 

4 replies

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  • Mobile Master
  • June 23, 2026

Let me flag a rep for you.


  • Author
  • Beginner
  • June 23, 2026

Ty


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  • Mobile Master
  • June 23, 2026

Hi there,

I will flag a rep for you to give you the PUK code. Make sure you’re logged into the community using your self serve credentials and they can assist.

in the mean time, as response times on here can vary, I suggest you also reach out to a rep using koodo’s expert messaging. They’re available 9am to 9pm on weekdays.

https://www.koodomobile.com/en/help/koodo-expert-messaging-faqs?srsltid=AfmBOooEO6wbOZVAD3eGWTNEmWuNuBUNH4ou7PWD0mpvRqsiPBbkWQxZ


Koodo
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  • Official Rep
  • June 24, 2026

Hi ​@Nrgy78, we’ve sent you a private message to confirm some details. Please check your community inbox when you get the chance, thank you!