Hi,
I see someone already posted this but I’m having the similar issue. The only difference is that I never received any email confirmation from Koodo.
I called Koodo customer service couple time already and they all advised me to contact PM. After I did that, PM is telling me the transfer process is completed and the phone number is released to Koodo.
Please help me get out of this problem.
+4Hi
We are sorry to hear that you are encountering issues with the port!
We were unable to identify your account based on your community profile. Do you have access to self serve on your Koodo account?
If so, can you please log out frrom your community account and log back in using the “log in via self serve” option in the community login page?
Hi
We are sorry to hear that you are encountering issues with the port!
We were unable to identify your account based on your community profile. Do you have access to self serve on your Koodo account?
If so, can you please log out frrom your community account and log back in using the “log in via self serve” option in the community login page?
Hi,
I cannot login self serve account, the chat bot told me my info is not correct. Like I mentioned I never received any email from Koodo to confirm my account number so even Koodo phone rep has no clue what to do.
I could give you all my info in a private chat and maybe you can help me see what is going on.
+4
We have sent you a PM to confirm some more details, please check your community inbox when you get the chance!
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.