Hi,
Could you please help me to switch my Email, invoice, text message ( All messages from Koodo) to English? I can’t find anywhere to switch the language preference, thanks.
Solved
Please switch the language preference to English
Best answer by Oliver C
Hi there,
This is something that has to be changed by a rep. The language Koodo uses to send you correspondence is based on the language preferences set on your account. This isn’t something you can change in self-serve.
You can have a rep through Koodo expert messaging change the language preference for you to english. They can be reached through Koodo assist and are available 9am-9pm local time during the week. If you can’t reach someone through expert messaging, let us know. More info can be found here:
Hi there,
This is something that has to be changed by a rep. The language Koodo uses to send you correspondence is based on the language preferences set on your account. This isn’t something you can change in self-serve.
You can have a rep through Koodo expert messaging change the language preference for you to english. They can be reached through Koodo assist and are available 9am-9pm local time during the week. If you can’t reach someone through expert messaging, let us know. More info can be found here:
+4HI
We have managed to switch the language to English as you requested. The communication and the billing should arrive in English starting with the next bill.
Let us know if you have further questions.
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