Just want to talk a live agent on easy roam as was not in the US!
Phone number please
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Do you see an easy roam charge in your detailed pdf ebill?
Which day were you charged for easy roam?
I got a text saying so! I was on a flight to Kelowna from Edmonton is thing!
If I do not take care of this now I will not remember to later
If you login to self serve do you see any easy roam charges?
Userlevel 7
+4
You will have to wait till you get the invoice, then we can flag a rep for you. Make a note in your calendar if you are prone to forget 😊
You will have to wait till you get the invoice, then we can flag a rep for you. Make a note in your calendar if you are prone to forget 😊
I do not like the fact that I cannot simply talk to someone! Makes me want to change service providers to be honest.
Userlevel 7
+4
Oh you can schedule a callback, but the rep will only be able to reverse the charge after there actually is a charge. The text might have been just a heads up that you are roaming. If you didn't use any data at that time, you won't be charged.
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