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phone number

  • April 23, 2026
  • 3 replies
  • 45 views

So I’m new to koodo and I just got an eSIM activated on my old XR phone. While I was paying for it it said my “temporary” number and when I now go onto my contacts no number is there and when I go onto the cellular data setting it shows the temporary number and when I click on it it disappears. Is that my phone number or can I change it?

Best answer by Oliver C

Hi there,

so the term “temporary number” is called that if you intend to bring a different number over to Koodo. The number in actuality is fully usable if you want to use it permanently.

It’s only called that if you intend to switch the number to another one as you need a number to have a Koodo account (hence why it is called temporary). The number you have assigned to the eSIM is actually your phone number.

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3 replies

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  • Mobile Master
  • Answer
  • April 23, 2026

Hi there,

so the term “temporary number” is called that if you intend to bring a different number over to Koodo. The number in actuality is fully usable if you want to use it permanently.

It’s only called that if you intend to switch the number to another one as you need a number to have a Koodo account (hence why it is called temporary). The number you have assigned to the eSIM is actually your phone number.


  • Author
  • Beginner
  • April 23, 2026

Ahhhh thank you so much 😊 


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  • Mobile Master
  • April 23, 2026

No problem! 🙂

Some extra info, if you end up not liking the number, you can change it in your Koodo self serve by following the steps here: Changing your phone number | Koodo Mobile

If you choose to port over a number from another company, you can do so by following the instructions here: New to Koodo? | Koodo Mobile