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Out of country cancelation

  • October 13, 2021
  • 1 reply
  • 141 views

Hi there,

I would like to cancel the phone and account because I moved to overseas. 

Can I cancel by e-mail or on-line? 

I already made a payoff my tap ( will pay sooner), so when can I cancel the phone and how? 

Please let me know that. Thanks.

Sincerely, 

Jiyoung.

Best answer by Dinh

You can’t cancel by emailing. If you are overseas, you can chat with a rep via Facebook https://www.facebook.com/Koodo /Twitter https://twitter.com/koodo messaging. A rep should be able to validate your credential and cancel the plan for you there.

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1 reply

Dinh
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  • Mobile Master
  • 17357 replies
  • Answer
  • October 13, 2021

You can’t cancel by emailing. If you are overseas, you can chat with a rep via Facebook https://www.facebook.com/Koodo /Twitter https://twitter.com/koodo messaging. A rep should be able to validate your credential and cancel the plan for you there.