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Question

No activation link for Disney+ from Stream+

  • August 28, 2026
  • 1 reply
  • 22 views

Usually when I reactivate my stream plus subscription, I get links to activate them in my email. But this time I only got the link to activate my prime and Netflix and not Telsu or Disney. When I log into Koodo I don't even have the option of viewing activation links.

1 reply

Dinh
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  • Mobile Master
  • August 28, 2026

The Telus one is normal, TELUS Films & Series doesn't need to be activated so there's no activation email coming for it. You just sign in directly here https://streamplus.telus.com/telus-login


For Disney+, the activation isn't tied to that email, it lives in Self Serve under Subscriptions. Log in there and see whether Disney+ still shows an activate option. If the page comes up empty or the button does nothing, that's usually the page failing to load its data, so try a different browser or another device, and turn off your pop-up blocker before you go in. https://www.koodomobile.com/en/help/stream-plus