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Question

loyalty pgone


The related topics page brings me nothing at all it brings to a webpage not working

I expect something cause I’m considerably thinking changing company. 

I have been a loyal customer since 12 years always paying in time yet no agent can find me a deal for a phone. The price to change a phone is exorbitant. Why ? 

Whe clearly do not feel loyal or cared for in those type of situation

 

4 replies

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  • Mobile Master
  • October 14, 2026

Have you checked your Self-Serve account? There are some exclusive offers and flash deals that occasionally pop up from time to time. 

If you do not need a new phone right away, I would suggest you to wait until Black Friday, which usually has a whole bunch of special phone deals.

Otherwise, you can send a message to a rep on Koodo Expert Messaging and they may be able to provide you with some loyalty plans that cater to your needs. https://Koo.do/Chat


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  • Mobile Master
  • October 14, 2026

What phone do you have now and what phone are you looking to get?  Are you looking to get a phone through a Tab?

Is your current phone on a tab?  What is your budget/price range?


  • Author
  • Beginner
  • October 14, 2026

right now i have a google pixel 3 because i couldnt afford a change even with the warranty of my phone. I am looking for a phone with a good camera with the same mensual payment i pay and would like something that i can work as I use pictures for work. I like google phone so for sure i would go with higher quality. Thank you for understanding and i look foward for a agreement that serves us both 

Alice


  • Author
  • Beginner
  • October 14, 2026

i would also think a discount or something would be reasonnable to ask as i think that 12 years of paying should not make me wait. I know it doesnt reflect as a google 3 on what i pay but i had to be creative and find a way to change a phone as i have regular important call so i went on my way to do that without having to pay more for a monthly bill. I would want something good and that has a price thats reasonable.