Hi there,

nope! They have just moved to a call back / online service model so that you don’t have to wait on call music for hours anymore, so there is no longer a direct phone number. To have someone call you, you can actually set a time for them to ring you at through your self serve account or by going through the call back steps at Koodo.com/help and following the instructions asked by the chat bot. Besides that, you can actually message a rep directly through their Facebook and X profiles it’s different but saves you time waiting for someone to pick up on the phone and you will reach someone. Some more information can be found here https://www.koodomobile.com/en/help/koodo-assist

I hope this helps

What was the issue that you need help with? You can ask here as well. Rep is available in the forum and many issue can be resolved here in the forum.