Skip to main content
Koodo Community
Question

koodo phone number


Is Koodo ashamed to give out their phone number so some one can talk to a live rep for information?

Did this help you find an answer to your question?
22% of voters found this helpful
This topic has been closed for comments

2 replies

Forum|alt.badge.img+4
  • Mobile Master
  • 1586 replies
  • May 15, 2024

Hi there,

nope! They have just moved to a call back / online service model so that you don’t have to wait on call music for hours anymore, so there is no longer a direct phone number. To have someone call you, you can actually set a time for them to ring you at through your self serve account or by going through the call back steps at Koodo.com/help and following the instructions asked by the chat bot. Besides that, you can actually message a rep directly through their Facebook and X profiles πŸ™‚ it’s different but saves you time waiting for someone to pick up on the phone and you will reach someone. Some more information can be found here https://www.koodomobile.com/en/help/koodo-assist

I hope this helps πŸ™‚πŸ‘


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17356 replies
  • May 15, 2024

What was the issue that you need help with? You can ask here as well. Rep is available in the forum and many issue can be resolved here in the forum.