I am trying to port my number to another carrier and Koodo is letting the request expire so I keep having to make the request again. It has also been impossible to get ahold of an actual person to speak to and the “Koodo Assist” isn’t responding anymore. I have tried to call 1-844-232-7678 but it’s all automated and hangs up on me. Please help.
Question
Koodo not allowing port to other carrier
Can you confirm if you enabled Port Fraud Protection on your account? We can flag a rep to remove it, so that you can proceed with your port transfer. https://www.koodomobile.com/en/help/port-fraud-protection
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.