So recently I had an issue where my phone lost network connection.
I received the koodo feedback email. I filled out the survey and in doing so I completely trashed Koodo's technical help infrastructure paying particular attention to Koodo Community as I feel it is useless and far more time consuming than it should be considering what I pay koodo per month for our 3 lines.
When I completed the survey I get a message saying "we are sorry to hear about your recent trouble", then sent me here to the koodo community to find help.
Lord have mercy the amount of ignorance is staggering.
Can't wait for my contract to be up.
