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Is it possible to track my Phone with the Sim Card even with a Data-Block


Hello,

I lost my phone somewhere and I have a data-block on it. Is it possible to track it with the Sim Card even with a Data-block. 

Best answer by Flo Koodo

@yacineH We can see that you managed to get in touch with a rep over the phone in the meantime.

In case of suspension of the services, all services (calling, texting and data) are disconnected.

The phone can still be connected to a wifi network, in which case you might be able to track it if Find my Phone is enabled on the device.

Along with that, there are some other features that need to be enabled on your phone, so you can track it, more details can be found here https://support.google.com/accounts/answer/6160491?hl=en

 

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8 replies

  • Author
  • Advisor
  • 10 replies
  • November 3, 2023

Hello is it possible to locate a Phone using my Sim Card even if it has a DATA BLOCK. PLEASE ANSWER FAST BECAUSE IT HAS IMPORTANT DOCUMENTS AND IT CAN’T GET IT’S DATA ERASED UNLESS SOMEONE CONNECTS IT TO THE INTERNET.


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  • Mobile Master
  • 29077 replies
  • November 3, 2023

No it is not.  Only way would be if it connects to wifi or a data connection


  • Author
  • Advisor
  • 10 replies
  • November 3, 2023

Ah that is quite lame :(


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  • Mobile Master
  • 29077 replies
  • November 3, 2023

Are you referring to the Data Block Add-on or data blocked via your phone’s settngs?


  • Author
  • Advisor
  • 10 replies
  • November 3, 2023

the data block occured because I was late in payments


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  • Mobile Master
  • 29077 replies
  • November 3, 2023

I am unfamiliar with  Koodo applying a data block when there are late payments.  Typically with late payments, an account would be suspended outright.  

 

On your koodo account do you see a data block add-on?

Are you on a spending limit program?

 

I feel like I need more background info here as I have no idea what data block you have?


Flo Koodo
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  • Official Rep
  • 5960 replies
  • Answer
  • November 3, 2023

@yacineH We can see that you managed to get in touch with a rep over the phone in the meantime.

In case of suspension of the services, all services (calling, texting and data) are disconnected.

The phone can still be connected to a wifi network, in which case you might be able to track it if Find my Phone is enabled on the device.

Along with that, there are some other features that need to be enabled on your phone, so you can track it, more details can be found here https://support.google.com/accounts/answer/6160491?hl=en

 


  • Author
  • Advisor
  • 10 replies
  • November 3, 2023

Yes I was able to do this, I as well requested via google to erase all of my data as soon as the device connects to the internet.