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Internet Activation Date

  • 27 December 2023
  • 2 replies
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I just Signed up for Koodo Internet and I selected Jan 5th for my Activation Date but I don’t see it in my welcome email.  Billing term states Jan 12th.  How do I check my Activation date as I already set my cancellation of my existing Internet service for Jan 5th.  I want to make sure I have the correct date.

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Best answer by Dennis 27 December 2023, 18:58

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Userlevel 7
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I noticed that Koodo sets their billing date a few days after the activation date.  I’m not sure why they do this, but consider those few days as a free bonus.

If you set the activation date as Jan.5 then it should be Jan.5 (minus any hiccups or technical issues of course)

I was able to find info through chat and a call back.  This is correct.  Billing starts 7 days after activation.  so I am good.  It would have been good to see the activation date in my email though as well.  In anycase my question was answered. I am happy