I just Signed up for Koodo Internet and I selected Jan 5th for my Activation Date but I don’t see it in my welcome email. Billing term states Jan 12th. How do I check my Activation date as I already set my cancellation of my existing Internet service for Jan 5th. I want to make sure I have the correct date.
Solved
Internet Activation Date
Best answer by Dennis
I noticed that Koodo sets their billing date a few days after the activation date. I’m not sure why they do this, but consider those few days as a free bonus.
If you set the activation date as Jan.5 then it should be Jan.5 (minus any hiccups or technical issues of course)
This topic has been closed for replies.
I noticed that Koodo sets their billing date a few days after the activation date. I’m not sure why they do this, but consider those few days as a free bonus.
If you set the activation date as Jan.5 then it should be Jan.5 (minus any hiccups or technical issues of course)
I was able to find info through chat and a call back. This is correct. Billing starts 7 days after activation. so I am good. It would have been good to see the activation date in my email though as well. In anycase my question was answered. I am happy
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.