How to schedule a call back?

Can anyone help me to schedule a rep call back today at 11:00 to 12:00 am? Thanks. I tried everything but hard to get access to any human with koodo….  
Thanks a lot

Hi there ​@Tito_911 

We might be able to help here on the community if you wish to provide more details about your inquiry (please do not post personal information as this is a public forum).

Also, will you please share what happens when you try to schedule a call back?

thanks. I have some issue with my billing issue. I would like to schedule a call  back due ot personal details if possible. Appreciated if you could do that for me.

i tried koodo expert messaging. I think it is now occupied by AI without human responsing. 

Just to double check, you do not get the option to get connected with Expert Messaging team?

What happens exactly? If the virtual assist cannnot assist with your request, you should get the option to speak with Expert Messaging team.

We have also sent you a PM with more details, please check your community inbox when you get the chance.

Hi Flo Koodo, thanks. I replied to you and asked for a call back service. Thanks a lot for your approval.