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Question

How to schedule a call back?

  • April 18, 2026
  • 6 replies
  • 38 views

Hi koodo,

       How to schedule a call back as before. Is there a way to schedule a call back? Thanks a lot.

 

 

Regards,

ZT

6 replies

  • Author
  • Rockstar
  • April 18, 2026

Can anyone help me to schedule a rep call back today at 11:00 to 12:00 am? Thanks. I tried everything but hard to get access to any human with koodo….  
Thanks a lot


Flo Koodo
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  • Official Rep
  • April 18, 2026

Hi there ​@Tito_911 

 

We might be able to help here on the community if you wish to provide more details about your inquiry (please do not post personal information as this is a public forum).

 

Also, will you please share what happens when you try to schedule a call back?


  • Author
  • Rockstar
  • April 18, 2026

thanks. I have some issue with my billing issue. I would like to schedule a call  back due ot personal details if possible. Appreciated if you could do that for me.


  • Author
  • Rockstar
  • April 18, 2026

i tried koodo expert messaging. I think it is now occupied by AI without human responsing. 


Flo Koodo
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  • Official Rep
  • April 18, 2026

Just to double check, you do not get the option to get connected with Expert Messaging team?

What happens exactly? If the virtual assist cannnot assist with your request, you should get the option to speak with Expert Messaging team.

 

We have also sent you a PM with more details, please check your community inbox when you get the chance.


  • Author
  • Rockstar
  • April 18, 2026

Hi Flo Koodo, thanks. I replied to you and asked for a call back service. Thanks a lot for your approval.