Koodo Community
Question

how to keep my public mobile phone number if i bought a koodo sim card with a phone number attached

  • 30 December 2022
  • 1 reply
  • 94 views

I have a Public Mobile SIM and phone number. i want to keep this phone number -- but switch to Koodo

I’ve already gone to the store to purchase a Koodo sim card (I have it here at home with me).  I see that it has a phone number assigned to it already  that isn’t my Public Mobile phone number that I want to keep.  

SO - i have a Koodo SIM with phone number i don’t want. 

And a Public Mobile SIM with a phone number I do want. 

How can I get my Koodo SIM phone number corrected?

Thank you so much.


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1 reply

Userlevel 7
Badge +4

I assume you already registered for the self serve too.

Check this link to port/transfer your number from other providers.

 

https://www.koodomobile.com/en/help/moving-your-number-koodo?search_api_views_article_search_fulltext=Porting