Koodo Community

How to contact customer rep if I only have international number available?

  • 16 September 2022
  • 1 reply

Hi, I am trying to contact customer rep to deal with a lost Koodo SIM card containing my only Canadian based phone number while I am living in USA. Is this even possible with how the the current customer rep call -back system is setup?


Best answer by Raider_1001 16 September 2022, 18:07

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Okay, looks like “No International Numbers” message from the digital rep actually means “No Numbers Outside of the North America”. That was a bit confusing but the issue is fixed now.