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Question

HELP~!! Internet service not working. I need to WFH tonight

  • June 1, 2026
  • 6 replies
  • 64 views

Been trying to contact the internet support whole day but was send all around with no solution. I need to WFH tonight i need my internet working tonight> Please help!!!!

6 replies

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  • Mobile Master
  • June 1, 2026

Dinh
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  • Mobile Master
  • June 2, 2026

Since you mentioned technical support, did you receive your internet service activation date and was there any technical visit scheduled at your location? 


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  • Mobile Master
  • June 2, 2026

Let me flag a rep to help you out.


  • Author
  • Beginner
  • June 2, 2026

Yes. I have been requesting for technical support after completing all the troubleshooting steps online with an agent since Saturday. The ticket number is 274084198. They promised to send a tech over on Sunday. No one came. Today no one has come. I work from home and desperately need the internet


Dinh
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  • Mobile Master
  • June 2, 2026

Yes. I have been requesting for technical support after completing all the troubleshooting steps online with an agent since Saturday. The ticket number is 274084198. They promised to send a tech over on Sunday. No one came. Today no one has come. I work from home and desperately need the internet

That is frustrating!, since a rep has been flagged, some one will check over the forum for you. Hopefully, someone can resolve it for you.


Flo Koodo
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  • Official Rep
  • June 2, 2026

@Sha020 

We are sorry to hear about this experience!

We have managed to get in touch with the internet team and they confirmed there is an appointment scheduled today.. 

Let us know if you have further questions!