When I first signed on with Koodo they sold me on the idea of the premium Stream+ and not having ads in the available streaming services. Only to find out that this isn’t true. I need to pay Amazon $3/mth to remove the ads on their streaming service. Why isn’t Koodo up front about this?? Why am I paying for a service that I’m not receiving?
I’m not posing a question here. I’m just not pleased with the misleading advertising from Koodo’s website, phone reps and in-person interactions regarding this issue.
Solved
FYI - Stream+ Premium is not ‘ad free’
Best answer by MilkyWay
According to this link, it has been implemented by Amazon for quite a while. It used to be ad-free, but that has been taken out. This is a change to the basic Amazon Prime membership and it does not seem to be misrepresented on the Koodo page, as it is not mentioned that it is ad-free.
In fact, the Koodo page under the terms and conditions shows that Prime Video will be ad supported in February 2024.
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+4Eh, if possible, can you share a screenshot of your streaming package? Hide all personal information before posting, please.
I ask because Koodo only offers an ad-free option for Netflix and Disney+. Amazon Prime is included, but not Prime Video (which you have to pay extra for Amazon)
According to this link, it has been implemented by Amazon for quite a while. It used to be ad-free, but that has been taken out. This is a change to the basic Amazon Prime membership and it does not seem to be misrepresented on the Koodo page, as it is not mentioned that it is ad-free.
In fact, the Koodo page under the terms and conditions shows that Prime Video will be ad supported in February 2024.
Well I can see that this is something people know about. I wasn’t aware of it. And it wasn’t made explicitly clear to me when I initially signed up. It was never explained as ad free for some streaming sites, not all. So thank you for clarifying this. I’ll be sure to let any one I know who is thinking of signing up with Koodo aware of this detail.
thanks all!
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