Hi. I have 30-Day Europe Travel Pass. I am in UK now. BUT I CAN'T CONNECT. Roaming and automatic search turned ON. What to do?
Solved
Europe Travel Pass
Best answer by Flo Koodo
Hi
We have checked your account and we found that the roaming add on weren’t provisioned, this is why you weren’t able to connect to a roaming network.
We have added them for you, please restart your phone and let us know if it works.
Also, you can add the Easy Roam daily add ons via self serve. The Easy Roam daily add ons are needed in case you need to use the services at a daily rate after the Travel pass ends. Otherwise, the pay per use rates would apply.
More about roaming can be found here https://www.koodomobile.com/en/help/easy-roam
This topic has been closed for replies.
+4Hi
We have checked your account and we found that the roaming add on weren’t provisioned, this is why you weren’t able to connect to a roaming network.
We have added them for you, please restart your phone and let us know if it works.
Also, you can add the Easy Roam daily add ons via self serve. The Easy Roam daily add ons are needed in case you need to use the services at a daily rate after the Travel pass ends. Otherwise, the pay per use rates would apply.
More about roaming can be found here https://www.koodomobile.com/en/help/easy-roam
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