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Question

easy roam not working

  • September 9, 2022
  • 5 replies
  • 158 views

Easy roam activated on my phone but it is not working. I've checked all my add Ons and they are present.

I can only use wifi or calling but texting does not work 

 

Help 

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5 replies

Boa_Guy Koodo
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  • Koodo Alumni
  • September 9, 2022

Hi there @Lolaloopy  

We have taken a look into your account, everything seems in order, and you have all the correct add-ons. We have refreshed the switch just to be on the safe side. Please restart your device and check if everything is working correctly. 

Here are two helpful articles as well: 

 


  • Author
  • Connector
  • September 9, 2022

Still no texting available in nor out 


  • Author
  • Connector
  • September 9, 2022

Any other help please ?


Bernard Koodo
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  • Official Rep
  • September 9, 2022

@Lolaloopy A quick update…..we refreshed your account in the back, can you pls let us know if things are working now?


  • Author
  • Connector
  • September 9, 2022

Thank you !!

 

Works now