Koodo Community
Question

easy roam not working

  • 9 September 2022
  • 5 replies
  • 116 views

Easy roam activated on my phone but it is not working. I've checked all my add Ons and they are present.

I can only use wifi or calling but texting does not work 

 

Help 


This topic has been closed for comments

5 replies

Userlevel 7
Badge +4

Hi there @Lolaloopy  

We have taken a look into your account, everything seems in order, and you have all the correct add-ons. We have refreshed the switch just to be on the safe side. Please restart your device and check if everything is working correctly. 

Here are two helpful articles as well: 

 

Still no texting available in nor out 

Any other help please ?

Userlevel 7
Badge +4

@Lolaloopy A quick update…..we refreshed your account in the back, can you pls let us know if things are working now?

Thank you !!

 

Works now