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Long time Koodo customer.  Happy with the service.  Recently offered a much improved plan from Telus as part of an employee purchase program.  Unlimited Data ( throttled after 50 GB ) for $45/mo on a bring your own device program.

Because of long satisfactory relationship with Koodo, I want to see if they were prepared to offer any changes to my existing plan to induce me not to switch.  Unfortunately I cannot find any way to discuss this with a live human being.

Do I just assume that conversation won’t happen and proceed to switch to Telus, or is there some way to talk with a live Customer Service person?

 

It will be doubtful Koodo will offer much 

However, if you want to try, you can request a callback via koodo assist

https://www.koodomobile.com/en/help?autobots=rollout

 

Note: Telus owns Koodo

@RedWolf We appreaciate your business and want to thank you for being with us.  If the offer from TELUS is to your liking we would certainly suggest to take it if it is what you are looking for.  EPP offers tend to be very attractive due to the nature of ‘bulk buying’.

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