Do I still need to cancel and resubscribe to my internet plan if I plan on moving out in 2026?
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Do I still need to cancel and resubscribe to my internet plan if I plan on moving out in 2026?
Best answer by Oliver C
Hi there,
if you intend to have Koodo internet at your new address, then no you don’t have to cancel the service and then resubscribe.
If the new address you’re moving to is eligible for Koodo internet, you can schedule a callback with a rep using Koodo assist and they can organize moving your services to the new address.
They will activate the new address and deactivate the old one. Note that normally they require 7 days notice so that you can get an appropriate activation date at the new address. More information can be found here: https://www.koodomobile.com/en/help/how-do-i-change-my-address?
Hi there,
if you intend to have Koodo internet at your new address, then no you don’t have to cancel the service and then resubscribe.
If the new address you’re moving to is eligible for Koodo internet, you can schedule a callback with a rep using Koodo assist and they can organize moving your services to the new address.
They will activate the new address and deactivate the old one. Note that normally they require 7 days notice so that you can get an appropriate activation date at the new address. More information can be found here: https://www.koodomobile.com/en/help/how-do-i-change-my-address?
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