I have a new phone number and a new eSIM plan to go with it. All looks good in Self Serve. But I have not received a welcome email, an activation code, or a QR code. Where is the eSIM information, where are the activation details (not instructions)?
After the two hours it took me on the phone to actually make this purchase, this seems like an inauspicious start.
Question
Didn't receive eSIM, QR Code, Activation Code, or Welcome Email
So you were able to sign up online and signed up over the phone?
Do you have a confirmation or order number?
Thanks for the fast response! I heard back from customer service. Turned out there was something messed up about the phone number I got assigned. We shifted to another number, all went through, eSIM is up and running. Thanks!
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