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crunchyroll activation link

  • August 11, 2026
  • 4 replies
  • 35 views

Hello. I purchased Crunchyroll Mega Fan subscription. I received the emails for the receipt and the activation link. Every time I try to click the hyperlink, it takes me to my subscriptions but I don’t see the crunchyroll activation part.. I only have the Stream+ (which was purchased before). Will I be able to get a refund for it as it’s been days and the problem hasn’t been resolved? 

Best answer by MilkyWay

Unfortunately, there are no partial refunds for monthly subscriptions. I would suggest you to fill out this form for further assistance. https://www.telus.com/en/subscription/supportform

4 replies

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  • Mobile Master
  • August 12, 2026

Have you tried clearing the cache and cookies on your browser? Did you download the app onto your phone? https://www.koodomobile.com/en/help/crunchyrollsupport


  • Author
  • August 12, 2026

Yes and yes.


Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • August 12, 2026

Unfortunately, there are no partial refunds for monthly subscriptions. I would suggest you to fill out this form for further assistance. https://www.telus.com/en/subscription/supportform


  • Author
  • August 12, 2026

Thank you so much!