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Question

Connect with Koodo agent

  • September 9, 2026
  • 4 replies
  • 21 views

Can’t seem to request a call back from the chat or connect with agent via chat. Please help! 

4 replies

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  • Mobile Master
  • September 9, 2026

What is your question or issue?  Maybe we can direct you toward the best channel to get your question resolved.


  • Author
  • Beginner
  • September 9, 2026

Cant seem to get a call back or chat going with Koodo. Click the button given by the chat and it gives disconnected message or blank window...


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  • Mobile Master
  • September 9, 2026

Have you tried clearing your browser’s cache or trying a different browser?

What is your chat or call back question?

 


  • Author
  • Beginner
  • September 9, 2026

Yes I tried different browser and tried using private browsing window also. Just tried again on my phone and it worked, message has been sent to a rep, hopefully I get a call or message back. Thanks for your help