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Changing account linked to Disney+ subscription

  • November 19, 2025
  • 1 reply
  • 23 views

Hi: I need to change to change the Disney+ account that my Stream+ subscription is linked to. How can I go about doing this?

Best answer by Oliver C

Hi there,

that is something that cannot be done on the Koodo side. You would have to reach out to Disney+ customer support as Koodo can't change the payment methods for accounts that aren’t Koodo. 

If Disney+ can’t help, then you would have to cancel Stream+, wait until the next billing cycle, and then re-sign up and activate Disney+ to the other account instead.

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1 reply

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  • Mobile Master
  • Answer
  • November 19, 2025

Hi there,

that is something that cannot be done on the Koodo side. You would have to reach out to Disney+ customer support as Koodo can't change the payment methods for accounts that aren’t Koodo. 

If Disney+ can’t help, then you would have to cancel Stream+, wait until the next billing cycle, and then re-sign up and activate Disney+ to the other account instead.