I choose activation date as 25 Jan 2024 when making order, assuming it takes time to receive modem and router.
I just received them. Can I change the date of activation for tomorrow (18 Jan 2024) ?
If yes how ?
This topic has been closed for comments
Userlevel 7
+4
I think activation date has to do with the connection to your residence. Is there any cable from Telus or Koodo ready in your residence?
I was with Virgin Internet before.
Will that work ?
Userlevel 7
+4
I was with Virgin Internet before.
Will that work ?
No, the cable need to be reconnected to a Telus/Koodo hub somewhere. Normally that would require a technician to do it. I would recommend you call (if there is any number in the internet package) or schedule a call back from Koodo to see if they can speed up the process
From what I have been seeing on the community, the service is active to use a week prior to activation anyways
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.