I think activation date has to do with the connection to your residence. Is there any cable from Telus or Koodo ready in your residence? 

I was with Virgin Internet before.

Will that work ?

No, the cable need to be reconnected to a Telus/Koodo hub somewhere. Normally that would require a technician to do it. I would recommend you call (if there is any number in the internet package) or schedule a call back from Koodo to see if they can speed up the process

From what I have been seeing on the community, the service is active to use a week prior to activation anyways