Hello to All,
I hope someone can help me with this question. I have asked to have my phone number unblocked to move to another provider. How do I know the account has been cancelled, without phoning them.
Solved
Cancelled Account
Best answer by Flo Koodo
Hi
If you are looking to port your Koodo number out to a different provider, the account should get cancelled automatically once the transfer is successfully completed (this is the case only if there is no other line active on the same account, otherwise the account will stay active).
You can also check in self serve the status of your line after the port. You should have access to self serve for another 90 days after the cancelation, so you can check the final bill.
More info can be found here https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
+4Hi
If you are looking to port your Koodo number out to a different provider, the account should get cancelled automatically once the transfer is successfully completed (this is the case only if there is no other line active on the same account, otherwise the account will stay active).
You can also check in self serve the status of your line after the port. You should have access to self serve for another 90 days after the cancelation, so you can check the final bill.
More info can be found here https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
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