Koodo Community
Question

cancel my account

  • 9 August 2023
  • 3 replies
  • 77 views

I want to cancel my koodo account. How do I do that 

 


This topic has been closed for comments

3 replies

Userlevel 7
Badge +4

Did you want to port your number to a different provider?

Is this for postpaid or prepaid?

Are you in canada, or did you leave the country?

 

I moved from Ontario to Nova Scotia. I don't want to port my number as I will need a new one. I just want to cancel my entire service with Koodo and go to another provider. How can I do that? I am looking to cancel in the next few weeks 

Userlevel 7
Badge +4

If you are a post paid customer you can cancel by requesting a callback via koodo assist

https://www.koodomobile.com/en/help?autobots=rollout

 

Here’s some more info about canceling

https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo