Have you tried calling a second number for someone who is on freedom or have you just tried it with that one person?

Chances are more than likely it’s something wrong on their end and not yours.

I only know the one number with Freedom Mobility. However it is a number I call all the time. I had no trouble before I switch to Kudo yesterday, on Telus. Everyone else can call the customer with Freedom Mobility. A person local to him on kudo can call him no problem. I just don't get it. Super unimpressed though. I've tried pulling my SIM card and putting it back in. Restarting my phone. And I've had the freedom mobile customer restart his phone and pull his SIM card as well and put it back in to no avail.