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Question

anyone else lose their cell service this morning?

  • August 2, 2026
  • 1 reply
  • 22 views

Lost cell service in ottawa this morning. Refreshed everything, restarted phone, removed Sim card and all other troubleshooting attempts. 

If its not a network outage, whom should I call to fix it?

 

 

1 reply

Flo Koodo
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  • Official Rep
  • August 2, 2026

Hi ​@hanielgdann 

Do you have the option to test the sim card on a different phone?

Are there are family members or friends with Koodo in the same area, having no service?