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Question

A call from (780) 970-6901

  • September 16, 2025
  • 5 replies
  • 17118 views

André Laroche

Hi,

I received a call from (780) 970-6901 offering me a new cell phone plan. Is this number connected to your company's loyalty program?

Thanks.

This topic has been closed for replies.

5 replies

Flo Koodo
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  • Official Rep
  • September 16, 2025

Hi ​@André Laroche 

We have been unable to identify your account based on your communitty profile so we further check your account.

We recommend checking the article here to find out more about possible scam 

 


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  • Mobile Master
  • September 16, 2025

That is likely a scam. I would suggest you not to pick up the call.


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  • Mobile Master
  • September 16, 2025

You can listen to the offer, and ask the caller to note the offer on your account while you think about it.

Then you can contact Koodo officially via callback to ask for the offer.

Never give any personal info to a cold caller.  Cold callers can also spoof official phone numbers


  • Guardian
  • September 16, 2025

You can listen to the offer, and ask the caller to note the offer on your account while you think about it.

Then you can contact Koodo officially via callback to ask for the offer.

Never give any personal info to a cold caller.  Cold callers can also spoof official phone numbers

This is good advice.  If the offer is real, it will be on your account when you call back in (assuming you want it).  If it’s a scam, you wasted the scammers time which gives him/her less opportunity to scam someone else.  


Dinh
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  • Mobile Master
  • September 17, 2025

It doesn’t always work with a note since normal customer rep sometimes doesn’t have access to certain promotional offer. Some promotions are only available through special channel and some even was from Telus.