Is anyone had any luck calling in to upgrading their current plan to a promo plan without having to add another line? I'm at $75 20gb and they are running a promo for $70 30gb, I've gone over the 20gb frequently due to my job.
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Are you seeing the $70/30 GB promo when you login to your self-serve account?
Reason I ask is I’m not seeing this promotion on Koodo’s plan page.
https://www.koodomobile.com/rate-plans
It's there for me, need to add a line tho. its not in the “change my plan” section.
First I'd like to say thanks Bernard for the extra data, that definitely helped. I scheduled a call and talk to customer service, they got me sorted out with that plan. They were really easy to deal with and I'm super happy with how customer service handled it. Never hesitate to call customer service and get things handled, they'll definitely take care of you without issue.
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