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Proposed

Unconditional call forwarding with prepaid

  • September 13, 2022
  • 8 replies
  • 515 views

Unconditional call forwarding (code 21) doesn’t currently work with prepaid. To be able to unconditionally forward calls is a key feature of call forwarding and it not being available to prepaid customers is really inconvenient.

8 replies

Sophia
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  • Mobile Master
  • September 13, 2022

What error are you getting? Call forwarding is fully supported on prepaid, so it might be just a matter of troubleshooting your error.


  • September 13, 2022

What error are you getting? Call forwarding is fully supported on prepaid, so it might be just a matter of troubleshooting your error.

 

Flo Koodo said it was not supported on Prepaid on his other post


Sophia
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  • Mobile Master
  • September 13, 2022

Thanks Lou!! My husband has had call forwarded enabled for years, and currently it’s still working with his Public Mobile line.

However we all know Koodo changes stuff around at times (they giveth and they taketh, so to speak), so who am I to dismiss what you’re saying 😁


  • September 13, 2022

Thanks Lou!! My husband has had call forwarded enabled for years, and currently it’s still working with his Public Mobile line.

However we all know Koodo changes stuff around at times (they giveth and they taketh, so to speak), so who am I to dismiss what you’re saying 😁


I personally don't know anything about call forwarding, but just happened to read Flo’s response on another post.  


Sophia
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  • Mobile Master
  • September 13, 2022

Yeah I read it too now. I have asked Koodo for clarification - not that I doubt them but it puzzles me why they would take away a feature that they used to offer. We'll soon know more, I hope 🙂


  • Author
  • Organizer
  • September 13, 2022

Just to close the loop, here is a link to my original post and Flo’s response.


Sophia
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  • Mobile Master
  • September 14, 2022

No Koodo replies yet, but meanwhile, if you really need it, Public Mobile stop supports it: https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding


Sophia
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  • Mobile Master
  • September 14, 2022

Stop=still - darn autocorrect. I can't edit my post 🫤