What is STIR SHAKEN?
STIR/SHAKEN is a set of network tools used to verify the true calling number. Koodo/TELUS verifies the original calling number by validating the legitimacy of the calling number and displaying a verified status on the receiver’s handset.
Notes:
- STIR SHAKEN does not block or filter calls
- Call Control is available if you are looking to reduce the number of SPAM calls.
How it works
With the implementation of STIR SHAKEN, a new display option (Verified) will appear on your device. Only fully Internet Protocol to Internet Protocol (IP to IP) Canadian calls can be validated on STIR/SHAKEN capable handsets. Currently, most calls are not fully IP to IP and, therefore, will continue to display as normal calls:
| Description | STIR SHAKEN | Result |
| Eligibility requirements and conditions are met | Call verified | You will see on your device that the call is “Verified” 
|
| Eligibility requirements and conditions are not met | Call not verified/fails verification | Calls that are not verified or fail verification, will come through like a normal call, you will not see any verification status on your device (no change from how you view your incoming calls today). |
Supported Devices
Refer to the table below to know which devices support STIR SHAKEN and what will the verification message display on your device:
| Date | Device | Verification message displayed |
| March 16, 2022 | LG Q70 Model LM-Q620WA | 
|
| February 23, 2022 | LG K61 Model LM-Q630UM | |
| February 23, 2022 | Motorola Moto G Pure |
|
| February 18, 2022 | LG K41s model LM-K410WM |
|
| February 4, 2022 | Samsung Galaxy A13 | "Number Verified" with a green checkmark next to the phone number 
|
| January 18, 2022 | Samsung Galaxy Z Flip 3 | |
| January 18, 2022 | Samsung Galaxy Z Fold 3 | |
| January 12, 2022 | Samsung Galaxy S21 FE 5g | |
| November 30, 2021 | Google Pixel 6 and 6 Pro | "TELUS Verified"  |
