Hey, if you’ve recently switched from iPhone to Android, Windows or BlackBerry, you might not be receiving texts from iPhone users. To fix this, you might need to deregister iMessage on your old phone in order to receive text messages from iPhone users on your new phone.
You still have your iPhone?
- Transfer your SIM card to your iPhone.
- Go to Settings.
- Tap Messages.
- Turn iMessage off. Go back to Settings.
- Tap FaceTime.
- Turn FaceTime off. Exit Settings.
You no longer have your iPhone?
Luckily Apple was kind enough to create a super helpful user guide that can help: Learn how to disable iMessage on the Apple website.