Skip to main content
Koodo Community
Community

The fine print for changing a plan reads:

[...] just a heads up that promotional discounts, like bill credits of any kind, will fall off if the plan you change to has a lower price than the one you're currently on.

 

I currently have two credits on my bill:

  • Mthly credit (before tax)
  • Refer a Friend credit (before tax)

Will changing to a lower price plan remove the Refer a Friend credit, or only the promotional monthly credit?

Refer a friend credit will stay when you change your plan as it is attached to your number, not plan.

However, the monthly credit might drop depending on which plan you had and which plan you switch to.

Terms & Conditions
Koodo Community