Why does Koodo charge my card a week BEFORE payment is due? It’s ridiculous. I’ve cancelled my pre-authorization for this reason. I have separate cards for payments and I usually have to transfer money into said accounts, like every other pre-authorization transaction the payment comes out on the due date (ex. Enmax) so I am expecting payment to come out on that date. Now I’m dealing with a different bounced payment plus a NSF fee because Koodoo took the payment out a WEEK before the payment due date.
yes I know I should leave more money in this account but I would prefer to keep it seperate.
I would love to utilize pre-authorization payments but not knowing the exact date payments are coming out is enough to not use it.
