I signed up for stream and some other plan add-ons on June 11th and on my bill Koodo charged me for partial service from June 11 to the end of my billing period (July 1st). Then they charged me the full amount for my next month's period (July 2 - August 1) causing my bill to super high. Can someone explain why I'm being charged for next month already on this bill?
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It is the common practice of carriers in Canada. However the due date isn't now, so you would still have time to pay.
But I don't have thr money to pay that extra bill amount. It's almost 50 more per month.
It's because it's your first bill. It always higher ithan normal because of the proration.
You still have time till your due datey, save up some money to make payment especially this is your first bill. ..
After this is just a normal bill.8
This link will further explain :
https://www.koodomobile.com/en/help/charges-explained
IIf it's still not clear,don't hesitate to ask
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