Got email saying balance due, as usual. Went to site because I just set up auto pay/pre-authorized payment last month so this was first use of this feature. On site it shows a Pay Now option which confused me a bit. Am I meant to press pay now or should I believe auto pay means it will withdraw funds? This leads to my question, when does auto pay click in and remove funds for payment? Thanks
Solved
when does auto pay remove funds for payment?
Best answer by Flo Koodo
Hi
It usually takes up to one full billing cycle for a pre-authorized payment method to register. Once registered, the payment will be made automatically around 15 days before the next billing cycle. More info can be found here: https://www.koodomobile.com/en/help/setting-pre-authorized-payments
We recommend waiting until the end of August and if the payment doesn’t go through automatically, you can use the Pay Now option for a one time payment.
+4Hi
It usually takes up to one full billing cycle for a pre-authorized payment method to register. Once registered, the payment will be made automatically around 15 days before the next billing cycle. More info can be found here: https://www.koodomobile.com/en/help/setting-pre-authorized-payments
We recommend waiting until the end of August and if the payment doesn’t go through automatically, you can use the Pay Now option for a one time payment.
As a precautionary measure, I would suggest you to make your first payment through your bank account or credit card to avoid any late charges, since it does take at least a billing cycle to register your details.
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