Hello, I changed my Koodo mobile prepaid plan to monthly plan from April 4, 2026, and on my billing page I can see the billing period is April 14 to May 13 but including the partial charge from April 4 to 14, $41.20 in total, which is correct.
But the question is, I received the bill of that amount ($41.20) today (Apr 15) and the due day is May 8 (this is also shown on the summary of the billing page).
This is strange, because as a monthly plan, shouldn’t the bill be received after May 13, and the due day be around May 28 (May 13 + 15 days)?
Could someone help to explain this?
Thx.
