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want to cancel tab balance payment order

  • July 20, 2025
  • 1 reply
  • 118 views

Hi there,

I mistakenly clicked on pay my tab balanced and confirmed. I want to cancel that order. Please do needful or guide further.

Best answer by Oliver C

Hi there,

To reverse a tab payoff request you will need to schedule a call back with a rep over the phone through Koodo assist.

You can do so by following the link below and then follow the prompts given by the chat bot until you schedule a call. They should be able to get it all cleared up and reversed. 🙂

https://www.koodomobile.com/en/help?autobots=rollout

 

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1 reply

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  • Mobile Master
  • Answer
  • July 20, 2025

Hi there,

To reverse a tab payoff request you will need to schedule a call back with a rep over the phone through Koodo assist.

You can do so by following the link below and then follow the prompts given by the chat bot until you schedule a call. They should be able to get it all cleared up and reversed. 🙂

https://www.koodomobile.com/en/help?autobots=rollout

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