I have internet. Why does it not show the upcoming bill date on my account. I’m a new subscriber and don’t know what payment will come out of my bank acct.
Question
upcoming bill date?
Are you referring to home internet?
Home internet is a prepaid service. So the date your service is active is the start of your bill date.
And since it is prepaid, payment will be by credit card
+4Hi
The billing date is set based on the activation date that you choose. If the activation date was selected on 1st, then the billing will be on the 8th every month. More info about the billing can be found here https://www.koodomobile.com/en/help/koodo-internet-billing-faqs
Yes, sorry, home internet. I guess I expected my next payment to be after a month of service not a week lol so when my first payment was the 18th, and my activation date was the 24th, I expected my future payments to be somewhere between the 18th and 24th of each month. But if my understanding is correct, it will be the first of each month - beginning just a week after my activation date. So, today.
(I appreciate your quick responses btw, thank you very much!)
+4
The monthly billing date would be on the 31st (or 30th in months that have 30 days). The next billing date for your Koodo internet subscription should be on September 30th.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.